Shipping policy

Shipping Policy

Thank you for choosing maisonvelly.com.

Orders are typically prepared and dispatched within 1–4 business days.

We offer international shipping to most countries and regions.

Estimated shipping times:

After your order is shipped, a confirmation email containing tracking information will be sent automatically.

Shipping fees are displayed at checkout before payment completion.

Depending on your country’s import regulations, customs fees or taxes may apply and are the customer’s responsibility.

Unexpected delays may occur due to customs clearance, weather conditions, or peak shopping seasons.

If a package is returned due to an incomplete or incorrect address, customers may be responsible for reshipping fees.

If you need assistance regarding your shipment, please contact our customer service team via our website.